Support

No answer found? Then please contact the support.

Support
http://support.uzh.ch

Mail: support@zi.uzh.ch

 

Telephone support

IT Service Desk

Phone 044 63 43333 (MO-FR from 8:00 -18:00 o'clock)

For emergencies, the on-call service is also available at night and on weekends at this number

Walk-in IT Service Desk

In order to comply with the safety concept of the UZH, the IT Service Desk of the Central IT must remain closed for the time being, even from June 8, 2020. All services will continue to be provided in full digital form. Please use the Service Desk Portal for inquiries.
Exception: during the 1st week of the courses (parallel to the office) the IT Service Desk Rämi is open, but waiting times must be expected.

 

IT Service Desk Rämi

Rämistrasse 74, room E015 (first floor).

Opening hours: counter temporarily closed (see above)
Exception: 14. - 17.9.2020
Monday: 9:00 - 13:00, Tuesday - Thursday: 9:00 - 17:30

 

IT Service Desk Irchel

Uni Irchel, Room 01-F-98

Opening hours: Switch temporarily closed (see above)