Change Password

Start the Internet browser of your choice, go to, enter your Identity Manager User ID and password, and click Log In.

Identity Manager Sign In page

Note: If you do not know your Identity Manager password, contact your IT Coordinator or visit us at one of our consulting offices.

On the page that appears, click Change Password.

Identity Manager home page

On the following page, only check Active Directory, enter your Identity Manager password, enter your new password twice and click Submit.

Identity Manager Password Change page

Note: On the right side you will see the criteria that the new password must meet.

If the password was changed successfully, a page with a success message will appear.

Note: It may take a few minutes before the new password can be used.