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Central IT


The instructions below will help you to set up and use the most important UZH IT services and show you how to manage the corresponding access data.

Where Can I Find My Login Data?

Your login data can be found in your password letter, which contains your initial password, your UZH short name, and your e-mail address.

How Do I Get the Password Letter?

After successfully registering at the University of Zurich, your login data for the UZH IT services will be made available for download within 72 hours. The data can be found in a separate password letter in the Application Portal.

To access your data, select "Dokumente" (“Documents”) in the Application Portal. The password letter is stored here as a PDF file.

application portal
Password letter
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How Do I Set a Password for My IT Services?

You can use the information in your password letter to set a password for your IT services at UZH, as outlined below.

1. Changing Your Initial Password

To change your password, go to and log in with your UZH full name and initial password.

The initial password must be replaced by a new one after first use, which is why the message "Account security management actions are required - Change your password" is displayed upon logging in for the first time.

password expired

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Change password
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Attention: Not every password is compliant with the UZH security guidelines. If your password matches the requirements, the system will display a corresponding checkmark.

After changing the initial password in the Security Identity Manager, you need to set the passwords for the other IT services, as outlined below.

2. Setting Passwords for Your IT Services (e-mail (AD), Wi-Fi (WLAN), etc.)

Once you successfully changed the initial password for your Security Identity Manager, you will also need to set a password for the other IT services.

Select Change Password

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Change Password
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Account overview

In the overview, select the accounts for which you want to set or change a password. Once you have selected the desired accounts, enter the Identity Manager password, and then the new password for the selected service(s).

Caution. In Identity Manager you have to set the password for Active Directory for your UZH email. The service "Email / Collaboration" still concerns the outdated e-mail system of HCL-Notes and has a wrong name.

Overview of IT services
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Further Information

Once the passwords for all of the IT services have been set, you can find further information about our services and offers on our student page.

Specific instructions and FAQ can be found in our expertise database

If the information available does not answer your questions, please contact our Support team. We would be happy to help you.

Weiterführende Informationen