Allocation to one of three customer groups determines the conditions under which orders are executed. Allocation is based on a combination of customer segment and the purpose of the production.

Services free of charge*, highest priority

• UZH employees for teaching (incl. privatdozents without employment, if the order is placed via the institute)
• UZH employees for research (incl. Prof. emerita/emeritus, if the order is placed via the institute)
• Institutes/Faculties for PR
• Doctoral students
• Competence Centers/NFS with home institution UZH
• UZH museums and libraries
• Executive Board of the University
• Central Services (for internal purposes or for their services, but not for internal PR purposes of a department)
• Graduate schools
• Summer schools
• Vetsuisse teleteaching
• ETH for joint degree programs
• Other universities for joint projects

* Cf. Services Generally Subject to a Charge

Services free of charge*; lower priority than circle 1

• Inaugural and farewell lectures
• Lecture series
• Honors
• UZH alumni
• UZH institutes alumni
• ASVZ
• Unitectra
• Student associations
• Individual students

* Cf. Services Generally Subject to a Charge

Services are charged; orders are only accepted if it is foreseeable that no resource bottlenecks will occur.

• UZH organizational units: productions or products for sales or advertising of a product, giveaways
• Productions for UZH teaching which students have to buy
• Senior Citizend University
• Children's University
• UZH continuing education courses
• Alumni UZH continuing education
• ETH: productions for own purposes
• Other university or associated institutions: productions for own purposes
• Prof. emeritus/emerita, if the order is not placed via the institute
• Privandozent without employment, if the order is not placed via the institution
• Adult Education Center (Volkshochschule)
• Remunerated partners/contractors of UZH organizational units
• Manufacturer, licensee
• ZFV companies: productions for university purposes

Under certain conditions, our services are also subject to a charge for customers in circles 1 and 2:

1. Services outside office hours: Office hours are defined as the hours from 8.00 to 18.00 from Monday to Friday. If at least one hour or a quarter of the total working time (incl. setup and clearing up) occurs outside office hours, the entire assignment is subject to a charge.

2. Services in premises outside UZH: If the assignment takes place outside of UZH premises, the entire assignment is subject to a charge, regardless of the time of day (including reconnaissance, setup, and clearing up).

Only the personnel costs will be charged.

Post-production is free of charge in the abovementioned cases, provided that it can take place during office hours.

Other arrangements are possible in exceptional cases.

The following hourly rates apply:
Mon to Fri, 7.00 to 20.00: CHF 120 per hour
Sat: CHF 150 per hour
Sun and night: CHF 180 per hour