Terms and Conditions
Allocation to one of three customer groups determines the conditions under which orders are executed. Allocation is based on a combination of customer segment and the purpose of the production.
Table of contents
Circle 1
Services free of charge*, highest priority
- UZH employees for teaching
- UZH employees for research
- Executive Board of the University and Offices of the Vice President
- Institutes/Faculties
- Doctoral students
- Competence Centers/NFS with home institution UZH
- UZH museums and libraries
- Central Services
- Graduate schools
- Summer schools
* Cf. Services Generally Subject to a Charge
Circle 2
Services free of charge*; lower priority than circle 1
- Inaugural and farewell lectures
- Lecture series
- Honors
- UZH alumni
- Unitectra
- ETH for joint degree programs
- Other universities for joint projects
- Individual students
* Cf. Services Generally Subject to a Charge
Circle 3
Services are charged; orders are only accepted if it is foreseeable that no resource bottlenecks will occur.
- UZH organizational units: productions or products for sales or advertising of a product, giveaways
- Productions for UZH teaching which students have to buy
- Senior Citizens University
- Children's University
- Associated institutes
- UZH continuing education courses
- UZH institutes alumni
- Student associations
Services Generally Subject to a Charge
Under certain conditions, our services are also subject to a charge for customers in circles 1 and 2:
1. Services outside office hours: Office hours are defined as the hours from 8.00 to 18.00 from Monday to Friday. If at least one hour or a quarter of the total working time (incl. setup and clearing up) occurs outside office hours, the entire assignment is subject to a charge.
2. Services in premises outside UZH: If the assignment takes place outside of UZH premises, the entire assignment is subject to a charge, regardless of the time of day (including reconnaissance, setup, and clearing up).
Only the personnel costs will be charged.
Post-production is free of charge in the abovementioned cases, provided that it can take place during office hours.
Other arrangements are possible in exceptional cases.
The following hourly rates apply:
Mon to Fri, 7.00 to 20.00: CHF 120 per hour
Sat: CHF 150 per hour
Sun and night: CHF 180 per hour