Terms and Conditions

Allocation to one of three customer groups determines the conditions under which orders are executed. Allocation is based on a combination of customer segment and the purpose of the production.

Circle 1

Services free of charge*, highest priority

  • UZH employees for teaching (incl. privatdozents without employment, if the order is placed via the institute)
  • UZH employees for research (incl. Prof. emerita/emeritus, if the order is placed via the institute)
  • Institutes/Faculties for PR
  • Doctoral students
  • Competence Centers/NFS with home institution UZH
  • UZH museums and libraries
  • Executive Board of the University
  • Central Services (for internal purposes or for their services, but not for internal PR purposes of a department)
  • Graduate schools
  • Summer schools
  • Vetsuisse teleteaching
  • ETH for joint degree programs
  • Other universities for joint projects

* Cf. Services Generally Subject to a Charge

Circle 2

Services free of charge*; lower priority than circle 1

  • Inaugural and farewell lectures
  • Lecture series
  • Honors
  • UZH alumni
  • UZH institutes alumni
  • ASVZ
  • Unitectra
  • Student associations
  • Individual students

* Cf. Services Generally Subject to a Charge

Circle 3

Services are charged; orders are only accepted if it is foreseeable that no resource bottlenecks will occur.

  • UZH organizational units: productions or products for sales or advertising of a product, giveaways
  • Productions for UZH teaching which students have to buy
  • Senior Citizend University
  • Children's University
  • UZH continuing education courses
  • Alumni UZH continuing education
  • ETH: productions for own purposes
  • Other university or associated institutions: productions for own purposes
  • Prof. emeritus/emerita, if the order is not placed via the institute
  • Privandozent without employment, if the order is not placed via the institution
  • Adult Education Center (Volkshochschule)
  • Remunerated partners/contractors of UZH organizational units
  • Manufacturer, licensee
  • ZFV companies: productions for university purposes

Services Generally Subject to a Charge

Under certain conditions, our services are also subject to a charge for customers in circles 1 and 2:

1. Services outside office hours: Office hours are defined as the hours from 8.00 to 18.00 from Monday to Friday. If at least one hour or a quarter of the total working time (incl. setup and clearing up) occurs outside office hours, the entire assignment is subject to a charge.

2. Services in premises outside UZH: If the assignment takes place outside of UZH premises, the entire assignment is subject to a charge, regardless of the time of day (including reconnaissance, setup, and clearing up).

Only the personnel costs will be charged.

Post-production is free of charge in the abovementioned cases, provided that it can take place during office hours.

Other arrangements are possible in exceptional cases.

The following hourly rates apply:
Mon to Fri, 7.00 to 20.00: CHF 120 per hour
Sat: CHF 150 per hour
Sun and night: CHF 180 per hour