Unlock Account
Unblocking Access to Identity Manager
If your access to the Identity Manager has been locked, either the IT administrators of your organizational unit or the UZH Service Desk can remove the lock.
A lock usually occurs if the password has been entered incorrectly five times. In this case, the following message appears:
- "User has been locked."
In this case, please contact one of the following:
UZH Service Desk
- Self Service Portal (SSP): Go to portal
- Phone: +41 44 63 43333
- Walk-in support: UZH Service Desk (location according to website)
IT Coordinator (Administrator)
Notes
- In the future, use secure but easy-to-remember passwords.
- If the account is locked repeatedly, access may be disabled for a longer period.