Forgotten password in Identity Manager

Have you forgotten your Identity Manager password? Are you new at the University of Zurich?

Please follow the instructions below.


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Go to Identity Manager and click "Passwort vergessen" (Forgot Password)

Request a security code for your telephone number

You can only request the security code if you have entered a mobile number in your IM profile, in the contact information.

  •  Enter your full name (first & last name) and your matriculation / personnel number (students / employees).
  •  Click on"Sicherheitscode anfordern" (Request security code).

Enter security code and 2x new Identity manager password

  • Please note the password rules:
    > At least 8 digits, one number, upper and lower case letters, special characters.
  • Click on "Passwortänderung senden" (Send password change).